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Delivery Options
Delivery Option | Cost | Details |
FREE Next Day Delivery (Mon-Thurs) (UK Mainland Only) |
FREE |
Next Working Day delivery to UK mainland (order before 1pm Mon-Thurs). This is available to standard UK mainland postcodes only. This option is not available for Highlands & Islands, Northern Ireland, Isle of Man, Channel Islands or Ireland. Christmas Delivery Information Order by 3pm on December 23rd for delivery in time for Christmas. |
Scottish Highlands & Islands | £11 per item and £7 for each subsequent item |
There is a courier surcharge for Highlands & Islands postcodes due to the bulky nature of our items. This area is defined by the following postcodes IV(all), HS(all), KA20 to 28, KW(all), PA20 to 49, PA60 to 78, PH17 to 26, PH30 to 44, PH49 to 50, FK17 to FK21 and ZE. Delivery costs are calculated by volume. Exact costs will be calculated during checkout. |
Northern Ireland, Isle of Scilly, Isle of Man, Isle of Wight | £11 per item and £7 for each subsequent item |
There is a courier surcharge for deliveries to Northern Ireland & the Isle of Man both due to the bulky nature of our items and the additional carriage cost to ship via sea. Delivery costs are calculated by volume. Exact costs will be calculated during checkout. |
Channel Islands | £11 per item and £7 for each subsequent item |
There is a courier surcharge for deliveries to the Channel Islands both due to the bulky nature and carrier costs Delivery costs are calculated by volume and may vary according to the number of products ordered. Exact costs will be calculated during checkout. VAT is not charged on orders to the Channel Islands however a 20% admin fee is included in the price for orders to the Channel Islands. |
Ireland (Standard Delivery) | FREE |
Please visit beanbagbazaar.ie |
Europe | Email for a quote |
Please email your delivery address to [email protected] for a shipping quote. If you are shopping in Germany or Austria please visit our sister site, Mallo Home Germany. If you are shopping in France or Belgium please visit our sister site, Mallo Home France. |
Large Orders | Email for a quote |
Large orders (approx +10 units) may require a dedicated delivery service. Please get in touch with our Customer Experience team for a quote. |
Delivery Information
Delivery times vary, depending on the service you have chosen (see above).
Please make sure a mobile telephone number is entered on registration; this will aid in communication for your delivery. Certain couriers will send you a text message with an estimated delivery time. You can expect deliveries to arrive any time between 7am – 7pm.
If you have made a mistake on your order or wish to amend or cancel, please call our Customer Experience team on 0800 988 1286 during working hours as soon as possible. We cannot accept emails as a method of contact for these types of enquiries due to the very quick dispatch times we operate on.
Due to our delivery courier’s terms and conditions, we cannot change orders or addresses once they have been dispatched.
Our delivery service is a signed-for and trackable courier service. This is the most secure way of delivering items.
You will have the option of leaving special instructions for the delivery driver (e.g. leave in a safe place / with a neighbour) during the checkout process. However, please note any delivery instructions are at your own risk.
Couriers will make two failed attempts before it is delivered back to us. Delivery notifications will be provided by the courier; if the scheduled time isn’t suitable, the delivery can be rescheduled via the courier tracking provided with your order.
We advise customers to check parcels carefully for any transit damage. If you are unsure, or if there is transit damage to your product, sign for the item and clearly write “Damaged Product”. In this instance, please email [email protected] and our Customer Experience team will assist you.
Yes, all our bean bags come with a comfortable filling. Please note, some pieces will arrive part-filled, in multiple boxes. Use the simple assembly instructions enclosed in your order to easily fill your bean bag.
Please note, if your order is sent in more than one box, your packages may arrive in separate consignments on different deliveries.
If you have any further queries, please visit our up-to-date Frequently Asked Questions page.
Our Customer Experience team will be happy to assist you via email [email protected]